• Elevators
    • Passenger elevators
      • Schindler 1000

        Our practical passenger elevator for low- to mid-rise residential buildings is simple to plan, fast to install, and economical to maintain.

      • Schindler 3000

        Our flexible passenger elevator solution that matches form with function. The perfect all-around passenger elevator for many different building types and uses.

      • Schindler 5500

        Find out how the Schindler 5500, our mid-rise passenger elevator for commercial buildings, lifts functionality and style to the next level.

      • Schindler 7000

        Meet the Schindler 7000, our passenger elevator for high-rise buildings that exceeds the demanding specifications for tall structures.

    • Freight & special elevators
    • Modernization
      • Overview

        Our modernization solutions are expertly designed to improve your elevator's reliability, safety, performance, and energy efficiency.

      • Schindler 1000 Plus

        We've designed the Schindler 1000 Plus elevator to bring new levels of comfort, efficiency. and style to the elevators in your residential building.

      • Schindler 3000 Plus

        Schindler 3000 Plus elevator is more flexible in every way, fitting perfectly into many different applications in any urban environment.

    • Destination control
      • Overview

        The PORT technology revolutionizes the science of optimizing traffic flow through a building while offering personalized service and access control.

      • PORT Technology

        Our elevators are enabled for PORT Technology to reduce travel time, for higher passenger traffic capacity, for building security & personalized access.

      • Destination Control Technology

        Learn more about, Miconic 10, a revolutionary control system that groups passengers, and Schindler ID, our unique human interface system architecture.

      • myPORT

        myPORT provides users with a uniquely seamless, secure, and convenient access to and transition through their building.

      • PORT Access

        In order to ensure seamless transitions from one area to another a range of terminals to provide the functions known generically as PORT Access has been developed.

    • Digital Media Services
      • Overview

        Our digital media services make it possible to turn your elevators into communication platforms. New possibilities to advertise!

      • Schindler Ahead MediaScreen

        This in-car media solution for elevators provides relevant information to your passengers in real-time, with minimal effort and maximum attention.

      • Schindler Ahead SmartMirror

        Our new in-elevator multimedia experience will change the way passengers enjoy their elevator ride.

      • Schindler Ahead AdScreen

        We created the Schindler Ahead AdScreen to maximize your advertising effect with every elevator trip.

    • CleanMobility
      • Overview

        Explore our solutions that help keep elevators sanitary and safe.

      • ElevateMe

        Our new Schindler ElevateMe mobile application gives elevator passengers the control to interact with elevators using their smartphones.

      • PORT Technology & myPORT

        Visitors navigate their way through buildings equipped with Schindler PORT and myPORT using only their phone or personal access card.

      • UV CleanAir

        With Schindler UV CleanAir, the air in elevator cabins is sanitized and cycled more frequently and efficiently.

    • Packages
      • Overview

        Our Schindler Packages are designed to upgrade your elevator with a variety of options for comfort, accessibility or practicality.

      • Office

        Our Office Package for elevators helps to ensure hassle-free and efficient vertical mobility solutions for office buildings.

      • Security

        Make the most of your elevator to optimize tenant security and wellbeing, and as an active agent in combatting burglary and intrusion.

    • Design options
      • Linea 800 SmartTouch

        The Linea 800 SmartTouch features three full HD screens, and the stylish, mirrored glass panel transforms user-elevator interaction into a unique, visual experience.

      • Catalog

        Create your own elevator car interior design. Find the ideal fit for functional, sophisticated, and innovative interior architecture concepts.

  • Escalators & Moving walks
    • Escalators
      • Schindler 9300

        Enhanced safety features, energy efficiency, and space savings, the Schindler 9300 escalator defines state-of-the-art for moving people in commercial & public spaces.

      • Schindler 9700

        The Schindler 9700 escalator is the ideal mobility solution for large public spaces with high-traffic demands, like airports and train stations.

    • Moving walks
      • Schindler 9500AE inclined

        Developed with shopping malls in mind, the Schindler 9500AE inclined moving walk provides quiet and comfortable transportation from floor to floor.

      • Schindler 9500 horizontal

        Explore the Schindler 9500 horizontal moving walk, the ideal solution for public transportation.

    • Modernization
      • Overview

        Our professional and highly experienced technicians can modernize your escalators and moving walks from simply installing updated components to performing a full replacement.

      • Full replacement

        Upgrade your property by replacing your older equipment with new, cutting-edge Schindler 9300 or Schindler 9700 escalators or with Schindler 9500 moving walks.

      • InTruss

        The existing escalator/moving walk is extracted, keeping its truss in place. A new Schindler escalator or moving walk is assembled inside the existing truss.

      • Modernization kits

        Schindler offers modernization solutions in all areas: safety, energy consumption, and appearance, all designed to bring your escalators and moving walks up-to-date, quickly and easily.

    • CleanMobility
      • Ultra UV & UV Pro

        Schindler Ultra UV and Ultra UV Pro help to keep handrails clean and reduce bacteria and viruses with an innovative and effective UV-C light system.

  • Services
  • Careers
    • Overview
    • Who we are
      • People

        Learn about the people, traditions, and values that motivate us to tackle the urban mobility challenges of the 21st century.

      • Inclusion and diversity

        Our global presence gives us access to the full spectrum of human diversity – reinforcing our ability to adapt and innovate.

      • Society

        Help us transform the world. We’re looking for driven professionals ready to solve society’s most pressing urban mobility challenges.

      • Our values

        Our values are the foundation of everything we do, and allow us to remain a leading global player in the elevator and escalator industry.

      • Facts and figures

        Discover the facts behind what makes Schindler a great company to work for.

    • Why Schindler
      • Compensation and benefits

        Discover more about Schindler employee compensation packages and benefits – competitive salaries are just the start!

      • Work-life balance

        Finding the right balance between work and life can be tough. We make it easier through flexible modern policies designed to meet diverse needs.

      • Training

        The key to maintaining Schindler’s proud legacy is by making sure that all our people – at every level – remain trained and ready.

      • Career development program

        Discover how we take our most talented young professionals on an international and multidisciplinary 6-year journey to help their careers flourish.

      • International careers

        International assignments are a key part of how we develop our people. Grow your career internationally with Schindler.

    • Who we look for
      • Experienced professionals

        Whether you’re a lift technician or an engineer, we need people with experience and skill. Seasoned professionals make our elevator service company great!

      • Students and graduates

        Explore the extensive possibilities for students and recent graduates at Schindler.

    • Open positions
  • Segments
  • Innovations
  • References
  • Blog
  • About us
    • Company Profile
    • History
    • Management
    • Advisory Board
    • Vision & Values
    • Code of Conduct
    • Social Responsibility
      • Overview

        The purpose of each enterprise is to create ‘shared value’. At Schindler we believe that we not only create value for stakeholders but for society at large.

      • Sustainable Communities

        Through our sustainable communities project, we intend to promote safe & child friendly sites, where children are safe, healthy & educated and enjoying their childhood.

      • Education

        Our Scholarship program Schindler Igniting Minds intends to promote technical education among the youth, by providing scholarships to meritorious students.

      • Employee Volunteering - Muskaan

        Through Muskaan, we provide volunteering opportunities to our people who are keen to engage in skill-based, short-term & longer-term volunteering projects.

    • Safety
      • Overview

        Safety is implicit in our products & services. We do not compromise on the safety & health of those who use our products or work for our business.

      • Tips for riders & owners

        Enjoy safe and pleasant, elevator and escalator rides by following these safety tips from Schindler.

      • Tips for kids

        Please follow these safety tips for kids. Parents, share these tips with your children today so they can enjoy safe and pleasant, elevator and escalator rides.

    • Elevator & Escalator Factory
  • Downloads
  • Contact
Plan & Design

Meet Abby: Masterminding smarter elevator service

"We expect our cars to tell us when they need an oil change. Why shouldn’t your elevators tell you when they need service and maintenance?" asks Abby Thebeau, Program Manager at Schindler Ahead, the company’s digital services arm. That’s a reasonable question.

In fact, that’s exactly what Schindler’s digitally connected elevators do. Every minute of every day they send status updates back to Schindler support teams. Reporting on key operational parameters, these smart units can identify potential issues, diagnose the problem, and (where necessary) request a service callback.

That’s where Ohio-based Abby comes in. She engages Schindler’s worldwide network of Technical Operation Centers (TOCs) – central hubs that oversee and collate data from customers’ connected elevators – to monitor equipment in real time. Abby’s team works continuously and invisibly to leverage the latest elevator and Internet-Of-Things technology to prevent faults and reduce downtime.

"Digital service is all about knowing what customers need so we can keep them informed, and their equipment running with minimal disruption," she says. If we’re doing our job right, they don’t need to know we’re there…but rest assured, we are!"

Smart elevator service benefits

For building owners, the connected elevator is a game-changer, saving them time and money by maximizing ‘uptime’ while minimizing disruption. These units require fewer maintenance procedures (with many problems being resolved remotely). Their service response times are much faster (because they can call in the human experts as soon as a problem is identified). They’re faster to fix (because they can self-diagnose issues and recommend appropriate service measures) and provide sustainability benefits enabling building owners to do their bit to save the planet.

Cloud-powered elevator troubleshooting

The benefits of digitally connected escalators are only fully realized when the equipment is remotely monitored around the clock by experts. Specifically, experts like Abby, who can translate the data into actionable insights that enhance unit performance.

Abby’s network of TOC experts, based in 27 locations around the world, analyze data gathered via Schindler’s Remote Monitoring Platform from millions of units in a global data pool. This analysis drives rapid responses to urgent problems. If a remote fix is possible, it gets fixed remotely.

"That’s the power of the Remote Monitoring Platform," says Abby. "It’s a cloud-based system that helps us prioritize tasks to deliver faster time to service."

If a service technician is required, Abby’s team provides them with all the diagnostic data they need to deliver an efficient service. "There’s a real ‘hurrah’ moment in being able to tell a customer: we saw it, we told you about it, now just sit back and let us fix it," Abby adds.

She and her teams also take deeper dives into this ever-expanding pool of digital insight to help shape Schindler’s future products and services. Connected units enable the business to learn, to develop, and to future-proof their services.

This closed loop ecosystem of connected units at the customer end, remote monitoring at TOCs, and insights delivered to technicians in the field is the secret sauce of super-reliable, proactive service.

A preventive approach improves uptime

Connected elevators deliver commercial benefits. This is a fact. The financial impact of a broken elevator shouldn’t be underestimated. With unconnected units, elevator breakdowns typically go unnoticed by customers for over three hours after failure.

"Picture a big retail center," explains Abby. "If just one elevator goes down, customers may be prevented from shopping. This can potentially cost thousands of dollars per hour! We want to help businesses avoid that risk."

"With the TOC system and the Remote Monitoring Platform, we can stay ahead of problems. Not only do we detect faults as they happen to quickly resolve them, but we’re also often predicting them before they become an issue," she says.

In a process of continuous improvement, Abby and the other TOC teams are busy in the background using digital insights from connected units to streamline the service for customers and technicians, all of which leads to higher uptime. "It really blows customers’ minds when we send a technician out to them before they realize they need one!" she adds.

Providing owner insights

Schindler doesn’t keep all the crucial status data from connected elevators to itself. Building owners get vital information too. Abby’s team provides customers with an array of digital insights via the Schindler Ahead ActionBoard platform.

This wraps up all the important statistics, activities, and performance data from customers' elevators and escalators into a simple dashboard. "Customers love having all the information at their fingertips", confirms Abby. "What’s more, it's much easier to detect and solve issues quickly when everyone has a clear overview of their equipment."

With real-time actionable insights, Schindler Ahead ActionBoard helps the TOC prioritize tasks like performance checks and routine maintenance planning — and keeps customers informed at every step.

Greener elevators and escalators and a smarter tomorrow

Connected units deliver real sustainability benefits to building owners. Harnessing the performance insights they provide means Schindler can take preventive action to minimize faults and reduce on-site callbacks to the absolutely necessary.

In fact, Schindler’s analysis of this data shows that connected units can reduce callbacks by up to 37%*, with breakdowns resolved up to 34%* faster. This in turn means fewer site-visit emissions, which helps customers achieve green building credits.

With better service, less downtime and genuine sustainability credentials it’s that having connected elevator and escalator units has immediate and longer-term benefits, both for Schindler customers and for the planet.

What’s more, joining the digital revolution doesn’t necessarily involve a huge commitment or full equipment modernization. Abby explains: "A simple device hooked-up to existing units is sometimes all it takes for customers to gain access to all the benefits of connected services – now and in the future."

*Compared to non-connected units.