• Elevators
    • Passenger elevators
      • Schindler 1000

        Our practical passenger elevator for low- to mid-rise residential buildings is simple to plan, fast to install, and economical to maintain.

      • Schindler 3000

        Our flexible passenger elevator solution that matches form with function. The perfect all-around passenger elevator for many different building types and uses.

      • Schindler 5500

        Find out how the Schindler 5500, our mid-rise passenger elevator for commercial buildings, lifts functionality and style to the next level.

      • Schindler 7000

        Meet the Schindler 7000, our passenger elevator for high-rise buildings that exceeds the demanding specifications for tall structures.

    • Freight & special elevators
    • Modernization
      • Overview

        Our modernization solutions are expertly designed to improve your elevator's reliability, safety, performance, and energy efficiency.

      • Schindler 1000 Plus

        We've designed the Schindler 1000 Plus elevator to bring new levels of comfort, efficiency. and style to the elevators in your residential building.

      • Schindler 3000 Plus

        Schindler 3000 Plus elevator is more flexible in every way, fitting perfectly into many different applications in any urban environment.

    • Destination control
      • Overview

        The PORT technology revolutionizes the science of optimizing traffic flow through a building while offering personalized service and access control.

      • PORT Technology

        Our elevators are enabled for PORT Technology to reduce travel time, for higher passenger traffic capacity, for building security & personalized access.

      • Destination Control Technology

        Learn more about, Miconic 10, a revolutionary control system that groups passengers, and Schindler ID, our unique human interface system architecture.

      • myPORT

        myPORT provides users with a uniquely seamless, secure, and convenient access to and transition through their building.

      • PORT Access

        In order to ensure seamless transitions from one area to another a range of terminals to provide the functions known generically as PORT Access has been developed.

    • Digital Media Services
      • Overview

        Our digital media services make it possible to turn your elevators into communication platforms. New possibilities to advertise!

      • Schindler Ahead MediaScreen

        This in-car media solution for elevators provides relevant information to your passengers in real-time, with minimal effort and maximum attention.

      • Schindler Ahead SmartMirror

        Our new in-elevator multimedia experience will change the way passengers enjoy their elevator ride.

      • Schindler Ahead AdScreen

        We created the Schindler Ahead AdScreen to maximize your advertising effect with every elevator trip.

    • CleanMobility
      • Overview

        Explore our solutions that help keep elevators sanitary and safe.

      • ElevateMe

        Our new Schindler ElevateMe mobile application gives elevator passengers the control to interact with elevators using their smartphones.

      • PORT Technology & myPORT

        Visitors navigate their way through buildings equipped with Schindler PORT and myPORT using only their phone or personal access card.

      • UV CleanAir

        With Schindler UV CleanAir, the air in elevator cabins is sanitized and cycled more frequently and efficiently.

    • Packages
      • Overview

        Our Schindler Packages are designed to upgrade your elevator with a variety of options for comfort, accessibility or practicality.

      • Office

        Our Office Package for elevators helps to ensure hassle-free and efficient vertical mobility solutions for office buildings.

      • Security

        Make the most of your elevator to optimize tenant security and wellbeing, and as an active agent in combatting burglary and intrusion.

    • Design options
      • Linea 800 SmartTouch

        The Linea 800 SmartTouch features three full HD screens, and the stylish, mirrored glass panel transforms user-elevator interaction into a unique, visual experience.

      • Catalog

        Create your own elevator car interior design. Find the ideal fit for functional, sophisticated, and innovative interior architecture concepts.

  • Escalators & Moving walks
    • Escalators
      • Schindler 9300

        Enhanced safety features, energy efficiency, and space savings, the Schindler 9300 escalator defines state-of-the-art for moving people in commercial & public spaces.

      • Schindler 9700

        The Schindler 9700 escalator is the ideal mobility solution for large public spaces with high-traffic demands, like airports and train stations.

    • Moving walks
      • Schindler 9500AE inclined

        Developed with shopping malls in mind, the Schindler 9500AE inclined moving walk provides quiet and comfortable transportation from floor to floor.

      • Schindler 9500 horizontal

        Explore the Schindler 9500 horizontal moving walk, the ideal solution for public transportation.

    • Modernization
      • Overview

        Our professional and highly experienced technicians can modernize your escalators and moving walks from simply installing updated components to performing a full replacement.

      • Full replacement

        Upgrade your property by replacing your older equipment with new, cutting-edge Schindler 9300 or Schindler 9700 escalators or with Schindler 9500 moving walks.

      • InTruss

        The existing escalator/moving walk is extracted, keeping its truss in place. A new Schindler escalator or moving walk is assembled inside the existing truss.

      • Modernization kits

        Schindler offers modernization solutions in all areas: safety, energy consumption, and appearance, all designed to bring your escalators and moving walks up-to-date, quickly and easily.

    • CleanMobility
      • Ultra UV & UV Pro

        Schindler Ultra UV and Ultra UV Pro help to keep handrails clean and reduce bacteria and viruses with an innovative and effective UV-C light system.

  • Services
  • Careers
    • Overview
    • Who we are
      • People

        Learn about the people, traditions, and values that motivate us to tackle the urban mobility challenges of the 21st century.

      • Inclusion and diversity

        Our global presence gives us access to the full spectrum of human diversity – reinforcing our ability to adapt and innovate.

      • Society

        Help us transform the world. We’re looking for driven professionals ready to solve society’s most pressing urban mobility challenges.

      • Our values

        Our values are the foundation of everything we do, and allow us to remain a leading global player in the elevator and escalator industry.

      • Facts and figures

        Discover the facts behind what makes Schindler a great company to work for.

    • Why Schindler
      • Compensation and benefits

        Discover more about Schindler employee compensation packages and benefits – competitive salaries are just the start!

      • Work-life balance

        Finding the right balance between work and life can be tough. We make it easier through flexible modern policies designed to meet diverse needs.

      • Training

        The key to maintaining Schindler’s proud legacy is by making sure that all our people – at every level – remain trained and ready.

      • Career development program

        Discover how we take our most talented young professionals on an international and multidisciplinary 6-year journey to help their careers flourish.

      • International careers

        International assignments are a key part of how we develop our people. Grow your career internationally with Schindler.

    • Who we look for
      • Experienced professionals

        Whether you’re a lift technician or an engineer, we need people with experience and skill. Seasoned professionals make our elevator service company great!

      • Students and graduates

        Explore the extensive possibilities for students and recent graduates at Schindler.

    • Open positions
  • Segments
  • Innovations
  • References
  • Blog
  • About us
    • Company Profile
    • History
    • Management
    • Advisory Board
    • Vision & Values
    • Code of Conduct
    • Social Responsibility
      • Overview

        The purpose of each enterprise is to create ‘shared value’. At Schindler we believe that we not only create value for stakeholders but for society at large.

      • Sustainable Communities

        Through our sustainable communities project, we intend to promote safe & child friendly sites, where children are safe, healthy & educated and enjoying their childhood.

      • Education

        Our Scholarship program Schindler Igniting Minds intends to promote technical education among the youth, by providing scholarships to meritorious students.

      • Employee Volunteering - Muskaan

        Through Muskaan, we provide volunteering opportunities to our people who are keen to engage in skill-based, short-term & longer-term volunteering projects.

    • Safety
      • Overview

        Safety is implicit in our products & services. We do not compromise on the safety & health of those who use our products or work for our business.

      • Tips for riders & owners

        Enjoy safe and pleasant, elevator and escalator rides by following these safety tips from Schindler.

      • Tips for kids

        Please follow these safety tips for kids. Parents, share these tips with your children today so they can enjoy safe and pleasant, elevator and escalator rides.

    • Elevator & Escalator Factory
  • Contact
Plan & Design

Special requirements

Constant innovations in technology has greatly improved accessibility and our quality of life everywhere. This improved quality and ease of access also apply to traveling. Each year, we witness an exponential growth in the volume of travelers. Our public transportation infrastructure, such as airports, metro stations, railway stations, hotels, and shopping centers, also need to evolve to accommodate this growth.

Quick links


Airports are some of the busiest public transit hotspots. They support the comings and goings of thousands of passengers every day. Schindler collaborates with leading airports around the world to help them seamlessly accommodate this constant flow of foot traffic. Schindler’s complete range of solutions for airports include passenger and service elevators, escalators, and auto walks.

Schindler also has a comprehensive solution for airports to manage the flow of people through their premises. The Traffic Management TM solution from Schindler is designed to address the needs of a modern airport and is equipped to scale with technology. It ensures smooth and efficient movement of people and goods regardless of the volume of traffic or the complexity of their movements.

  • Environmental friendly systems, energy efficient
  • Code compliance and more
  • Easy maintenance and operation
  • Reliability and safety of components
  • Cutting-edge technology
  • Support in traffic management
  • Full customization of elevator design available
  • Quick and easy deliveries

Railway and metro stations

Railway and metro stations must also be seen as integrated units. Schindler is the world leader when it comes to supplying solutions for multi functional centers where public transport meet commercial and retail spaces. Besides considering the movement and flow of people within a railway, underground or bus station, we also take into account commercial spaces such as restaurants, shopping malls, and office buildings that are closely connected to these transit centers, and the common flow of people between the railway or metro stations and these areas.

Our equipment and facilities are thus able to offer efficient, safe and easy transportation to millions on a daily basis. The equipment is built to last—it needs to function optimally even under severe strain, day in and day out, 24 hours a day, 365 days a year, and often in varying weather conditions like increased humidity, snow, or rain.

It is important to begin planning of Traffic Management early to ensure optimal traffic within and through railway and metro stations. Valuable guidance and information on such planning can be found in our Traffic Management planning guide please contact our specialized team for dedicated support.

  • Accessibility: Schindler equipment is easy to use, for all passengers
  • Reliability of components
  • Vandal-proof equipment complying with vandal codes
  • Proactive maintenance solutions
  • Vandal proof solutions
  • EMC certifications

What to consider while configuring your vertical transportation systems

It is important to consider the special requirements of the public transportation segment, such as elevators with special characteristics, early on in the planning phase.

Early clarification of the design details during the tendering or budgeting phase will lead to a more cost and time efficient design, engineering, manufacturing and delivery process.

Critical questions

  • Under which duty would the elevator be categorized?
  • What codes will apply to the elevator?
  • What software systems and interface will be needed to make the elevator operational?

Public transportation elevators undergo the heaviest usage. Because of this, they need to be monitored and maintained more frequently than elevators in lower footfall locations, such as residences. However, individual public transportation elevators will have its own maintenance and monitoring schedules depending on its usage rate. If an elevator is being used round-the-clock every day, it will require more maintenance and upkeep than an elevator which is used for limited periods every day.

Life Time

Before entering the Life Time definition, the basic parameters influencing the value must be full understood. Number of start per hours will influence duty cycles and therefore the system’s life time.

Definition of starts per year

Starts per year are the number of drive activations due to an effective elevator trip. Schindler systems are qualified based on number of trips.


Duty is normally clustered in low, mid high and very high segments and linked to the number of trips per year. For example, 300 000 starts a year fall into the high duty cluster and will require system withstanding the need.


Time Life time is linked to the above-mentioned criteria and can be described as the period over which the elevator can be maintained, in accordance with Schindler maintenance procedures, before continued use may become prohibitively expensive or risky if no major structural repair, replacement or system modifications have been completed.

Precondition to ensure useful Life Time of the elevator systems are summarized in five main pillars:

Application Scope
The elevator is used solely for the purposes for which it was designed (application scope).

The environment (temperature, humidity, dust) where the elevator is used does not fall outside design parameters.

Spare Parts
Defined components are replaced according to the manufacturer recommendations or stipulations.

Correct maintenance is applied according to the manufacturer recommendations.

All work is carried out by competent individuals (as defined in EN81: Designated person, suitably trained, certified, and provided with the necessary instructions.).


The reliability growth process (RGP) defines the methodology and processes used to achieve the targeted reliability,availability and maintainability (RAM) in elevator development programs.

The RGP and its related activities/tasks are fully embedded in the Product Cycle Process.

The Reliability growth is the result of an iterative, closed loop improvement process. There are three essential elements involved in achieving reliability growth:

Identification of failures, failure sources and failure mechanisms through analysis and prototype/pre-series testing on simulated and real operating scenarios.

Identification of the root cause(s) of failures and failure mechanisms through testing on simulated and real operating scenarios.

Effective closed loop process to eliminate the residual root cause(s) of failures and validation of the effectiveness of the solutions implemented.

Demonstration of the achievement of reliability targets by monitoring the performance of installed units.

All key phases within the Schindler’s RGP are represented in the figure below:

Key tasks within the Schindler’s Reliability Growth Process

Phase #1 Design for Reliability

Critical Item List
Systematic identification of criticalities due to expected changes in different domains (operation, maintenance, installation, design, transportation etc. The Critical Item List is performed through a Schindler’s tool.

Reliability, Availability & Maintainability (RAM)
The RAM prediction is a quantitative verification of the achievement of the Mean Time Between Callbacks (MTBC), Mean Time To Restore/Repair and Availability. RAM prediction is performed through a Schindler’s tool.

Failure Modes and Effects Analysis (FMEA)
The FMEA is a systematic, rigorous and team-based identification of failure modes their effects and root causes in order to identify mitigation action and to reduce all potential risk to an acceptable level.

Reliability Testing
The aim of reliability testing is to demonstrate the achievement of reliability targets through appropriate testing of components and systems. The major types of reliability tests are endurance test, reliability demonstration test (RDT) and accelerated life test (ALT/HALT).

Reliability Assessment
The Reliability Assessment (RA) confirms elimination of design weaknesses and that the design can achieve the reliability targets as defined in the system design specification. Actions are given to the corresponding action owner in case of unacceptable deviations.

Reliability Field Validation: Test, Analyze and Fix

The test, analyze and fix process is an iterative, closed-loop reliability growth methodology. The process includes: observing a portfolio of units running for a given period, analyzing failures to determine cause of failures, re-designing to remove the cause, implementing the new design, and re-testing to verify that the failure cause has been removed. The resolution of all identified issues is driven by a Reliability Review Board which ensures the implementation of a full closed loop process. The monitoring campaign ends if and only if all conditions specified in the process have been fulfilled.

Reliability Demonstration

The objective of the Reliability Demonstration is to confirm that the delivered program fulfills all reliability requirements as defined in the system design specification. The RD gives a forecast of the MTBC of the whole future portfolio based on the observation of a representative number of installations together with the application of reliability engineering modelling techniques. The RD also identifies design and process weaknesses of the program which may still exist.

The resolution of all identified issues is driven by a Reliability Review Board which ensures the implementation of a full closed loop process. The RD ends if and only if the MTBC of the program has been achieved and all condition specified in the RD process have been fulfilled.

Layout and dimensions

Architects, planners, specifiers and project managers can download their specific escalator or elevator planning data in the form of CAD drawings (dwg, dxf), BIM models (ifc) or written specifications (docx).

In just a few clicks, we are able to provide you with, not just recommendations, but also a comprehensive product specification and a detailed layout drawing.

Schindler Service Capabilities

At your side throughout the building life-cycle

Service contracts, options and fulfilment for all type of brands

Repair kits and spare parts availability for up to 20 years

Replacements, transformation kits and components for any application

Digital services
Remote monitoring, data analytics and personal information services

Schindler Service Fulfillment

Benefits for you and your equipment

Condition-based and predictive maintenance methods

Latest tools to support maintenance diagnostics and information sharing

Certified technicians, Multi-Brand Centers and specialists in a global workforce

Secure supply
Smart logistics with online catalogue and over-night delivery into the car

Schindler Service Excellence

Advantages of Schindler Comprehensive Service & Maintenance

Service Method

  • Dynamic Preventive Maintenance modules
  • Repair and callback BP’s integrated in service delivery
  • CPSI safety testing program
  • Regular Technical compliance audit
  • Regular customer satisfaction survey & closed loop for customer recommendation


  • Maintenance Manual from Original Manufacturer
  • Comprehensive Technical Database
  • Support from Original Manufacturer
  • Customer Dashboard to be up-to-date at all time
  • Reduced down-time of the equipment through the remote monitoring of essential lift data


  • Certified service technicians
  • Service leaders with 15 yrs. service experience
  • Highest safety standards
  • Professional technical & non-technical training
  • Equipped with tools and the latest state-of-the-art technology

Spare Parts

  • Genuine OEM Spare Parts for all major E&E manufacturers
  • Efficient and reliable spare parts logistics
  • Central Warehouses around the world (e.g. Middle East)
  • Spare parts value adequate
  • Easy order process through field technicians

Spare Parts Management

Fast and effective spare parts management

  • Advanced Search Functionality
  • Integration into FieldLink
  • Full Backend Integration
  • Web Solution for Back-Office
  • Mobile app on the iPhone Available in Europe, global rollout in progress

Digitized Service Driving Efficiency, Safety and Quality

Real time information. Personal support.


Schindler Dashboard & Mobile App
Superior Customer Experience available on all Platforms: Web, iOS, Android and Windows Mobile.


NI/MOD Supervisor App
Seamless Management of Construction Sites in the Field allows to spend more time with Customers

Service Technician

Digital Toolcase for Field Technicians used by more than 85% of global workforce.

Electronic Documentation at the Fingertips.

Spares Finder
Effective Spare Parts Management.

Smart Elevator / Escalator

Schindler Direct
90% of Elevators delivered in EU in 2015 are Schindler Direct enabled or already connected.

All-Time Access to your Elevator and Escalator Portfolio

See performance, manage services

Unlimited accessibility

  • View service history
  • Request services
  • Receive push-notifications

Detailed insights

  • Download reports
  • Manage services based on real-time performance updates

Schindler Ahead Solution

Cube 5

Machine intelligence

  • Smart and connected
  • Machine data are collected, pre-analyzed and transmitted to the Cloud Platform
  • Run apps, stream multimedia content and handle emergency voice calls

Cloud Platform

Real-time insights

  • Our engine for Big Data Analytics, Artificial Intelligence, Machine Learning
  • Powered by GE Predix
  • Data turn into actionable outcome like Predictive Maintenance

App Store

Instant access

  • A variety of apps for customers and passengers
  • Access relevant information in real-time, gain comprehensive insights or experience improved comfort and convenience
  • On Smartphone or via Internet Portal

Future Readiness

Over-the-air (OTA) updates

  • Use powerful solutions today, be ready for the latest innovations
  • Over-the-air (OTA) updates from the App Store to the CUBE
  • Stay always up to date without having a service technician coming onsite